As of October 2026, GlossGenius's page for Reception, its AI receptionist, says Reception is free on GlossGenius until November 30, 2026, and then becomes an optional add-on at $50£38€45A$72C$71 a month. If your salon, spa or med spa runs on GlossGenius, that leaves about six weeks to try it on real calls and texts at no cost, and to decide before the charge starts whether it earns $50£38€45A$72C$71 a month.
What the page shows now
GlossGenius's Reception page, which glossgenius.com/reception opens, says Reception answers calls and texts 24/7 and books clients straight onto the GlossGenius calendar in real time. It lists answering customer questions, explaining services and pricing, following your deposit and cancellation policies, managing a waitlist and handling several calls at once. The pricing terms it gives are:
- Free on GlossGenius until November 30, 2026.
- After that, $50£38€45A$72C$71 a month, including 100 minutes and 200 text messages each month.
- Overages at $0.50£0.38€0.45A$0.72C$0.71 a minute and $0.05£0.04€0.04A$0.07C$0.07 a message.
GlossGenius's pricing page lists Reception at $50£38€45A$72C$71 a month next to its plans, without mentioning the free period. The Reception page adds that more plans for different call volumes will come as more businesses use it, with no dates or prices. Neither page says which GlossGenius plans Reception works with; the Reception page calls it an add-on to your GlossGenius account.
Who it affects and what it will cost
Any business already on GlossGenius can try it during the free period. The subscription underneath doesn't change: the pricing page lists Standard at $24£18€21A$35C$34 a month billed annually ($28£21€25A$40C$40 monthly), Gold at $48£36€43A$69C$68 ($56£42€50A$81C$79) and Platinum at $148£111€132A$214C$209 ($168£126€150A$243C$237), and for med spas Practice Essentials at $148£111€132A$214C$209 ($168£126€150A$243C$237) and Practice Advanced at $248£186€222A$358C$351 ($298£224€267A$430C$421).
From December, what Reception costs depends on how much it talks. Some illustrative arithmetic at the listed prices: a month with 150 minutes of calls and 250 texts costs $50£38€45A$72C$71 plus 50 extra minutes at $0.50£0.38€0.45A$0.72C$0.71 ($25£19€22A$36C$35) and 50 extra texts at $0.05£0.04€0.04A$0.07C$0.07 ($2.50£1.88€2.24A$3.61C$3.53), so $77.50£58.27€69.34A$111.88C$109.55. A month that stays within 100 minutes and 200 texts costs $50£38€45A$72C$71. If Reception also takes daytime calls the front desk could have answered, the minutes go faster, so the free weeks are the time to see your real usage.
How the site's med spa ideas use it
AI front desk for med spas: consults booked after hours is built on Reception. Its Scottsdale example is a med spa with two nurse injectors getting about 12 calls and texts a week after the desk closes at 6. If Reception books about 3 more consultations a week and half become a $550£414€492A$794C$777 neurotoxin treatment, the idea puts that at about $1,419£1,067€1,270A$2,048C$2,006 a month in profit at an assumed 40% margin, against $198£149€177A$286C$280 a month for Practice Essentials billed annually plus Reception. Those are illustrative figures, not results. Until November 30, the Reception part of that cost is nothing.
Med Spas
AI front desk for med spas: consults booked after hours
GlossGenius Reception answers calls and texts around the clock and books consultations into your calendar. From $198£149€177A$286C$280 a month with Practice Essentials.
- Costs $198–218£149–164€177–195A$286–315C$280–308/mo
- Worth $1,419£1,067€1,270A$2,048C$2,006/mo
- Pays for itself in about a week
- Easy to set up
The idea keeps Reception to scheduling and policies. Questions about symptoms, medications, pregnancy or whether a treatment is suitable go to a licensed provider, because a wrong answer there is a clinical risk, not a customer service slip. It also flags HIPAA: GlossGenius says eligible businesses can sign a Business Associate Agreement (BAA), but its site doesn't say which features the BAA covers, so ask whether it covers Reception's calls and texts before any health details pass through it. Med spas that keep charts in GlossGenius, as in before-and-after photos for med spas: off personal phones, sign the BAA first for the same reason.
Med Spas
Before-and-after photos for med spas: off personal phones
GlossGenius keeps treatment photos in each client's chart with markup and medical director sign-off, not on injectors' phones. From $148£111€132A$214C$209 a month.
- Costs $148–168£111–126€132–150A$214–243C$209–237/mo
- Worth $367£276€328A$530C$519/mo
- Pays for itself in about two weeks
- Easy to set up
What to do before November 30
- If you're going to try it, turn it on soon, so the free weeks cover a real run of evenings and weekends.
- Load the answers it may give: hours, address, parking, services and prices, deposit and cancellation policy.
- Read its conversations each morning and fix any wrong answers. A med spa also tells it which questions always go to a provider.
- Send marketing texts only to clients who gave prior express written consent, with STOP working, under the TCPA. Booking confirmations and marketing are treated differently.
- In the last week of November, check the minutes and texts it used, work out what that month would cost at $50£38€45A$72C$71 plus overages, and set that against the bookings it made.
- The page doesn't say what happens to accounts using Reception on December 1. Ask GlossGenius whether billing starts automatically, and turn it off before then if it hasn't earned its place.
Where to start
This week, write down the ten questions your front desk answers most often, with your answers, and load them into Reception before switching it on for evenings. Then put a reminder in your calendar for November 23 to check its usage and decide whether to keep it at $50£38€45A$72C$71 a month. The GlossGenius tool page has the current plan prices in one place.
Sources
The pages behind the facts and prices in this post, checked when it was written.
- GlossGenius Reception: 24/7 AI calls, texts and bookings · genius.ai
- GlossGenius pricing and med spa plans · glossgenius.com
- GlossGenius: med spa charting with photo markup and MD sign-off · glossgenius.com