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job management, online booking

ServiceM8

Job management app for trade and service businesses: online booking, quotes, checklists, photos, invoicing and card payments, with automated booking reminders, quote and payment follow-ups and feedback requests.

Visit ServiceM8

Pricing

Free

Priced by jobs a month, not users, excluding VAT. Free (1 user, 30 jobs), Starter £25 (50 jobs, 100 SMS), Growing £59 (150 jobs, 300 SMS), Premium £119 (500 jobs, 1,000 SMS), Premium Plus £269 (1,500 jobs). Unlimited users on paid plans; extra SMS 5p each. Building your own forms needs Growing. Card payments through ServiceM8 Pay are charged per transaction (UK standard cards 1.65% + 20p on the vendor's fee page).

Price checked on ServiceM8's own site on . Prices are in the vendor's own currency and can change, so confirm before you buy. How we check prices

Ideas that use ServiceM8

Pest control

Online booking for pest control: wasp nests paid upfront

Customers get a price, pick a time and pay for a wasp nest treatment online while you're up a ladder. From about $33£25€30A$48C$47 a month.

  • Costs $33–78£25–59€30–70A$48–113C$47–111/mo
  • Worth $599£450€536A$864C$846/mo
  • Pays for itself in a few days
  • Easy to set up

Painters and decorators

Quote options for decorators: let customers pick a level

Send one quote with two or three options, such as walls only or walls and woodwork, which customers view and accept online. From about $33£25€30A$48C$47 a month.

  • Costs $33£25€30A$48C$47/mo
  • Worth $559£420€500A$806C$790/mo
  • Pays for itself in a few days
  • Easy to set up

Pest control

Pest control service reports: audit-ready bait records

QR-labeled bait points and digital visit reports your commercial clients can show an auditor. From $78£59€70A$113C$111 a month for the whole team.

  • Costs $78–158£59–119€70–142A$113–228C$111–224/mo
  • Worth $599£450€536A$864C$846/mo
  • Pays for itself in about a week
  • Some setup needed

Roofers

Quote options for roofers: repair or replace, client picks

Send one online quote with photos and repair, part-recover and re-roof options, and let the homeowner accept the one they want. From $78£59€70A$113C$111 a month.

  • Costs $78£59€70A$113C$111/mo
  • Worth $539£405€482A$778C$761/mo
  • Pays for itself in about a week
  • Easy to set up

Removal companies

Deposits for removal firms: hold the date, stop drop-outs

Send an online quote and a deposit invoice the customer pays by card, so a Friday booking is a real booking. From about $78£59€70A$113C$111 a month plus card fees.

  • Costs $78–170£59–128€70–152A$113–246C$111–241/mo
  • Worth $479£360€428A$691C$677/mo
  • Pays for itself in about a week
  • Easy to set up

Pest control

Rat treatment reminders: no more locked-door revisits

Automatic booking reminders by text or email so customers are in for each follow-up visit of a rodent treatment. From about $33£25€30A$48C$47 a month.

  • Costs $33–78£25–59€30–70A$48–113C$47–111/mo
  • Worth $400£301€358A$578C$566/mo
  • Pays for itself in about a week
  • Easy to set up

Cleaning companies

Recurring cleans for cleaning companies: set up once

Weekly and fortnightly cleans re-create themselves in the diary, and clients get booking reminders automatically. From about $78£59€70A$113C$111 a month.

  • Costs $78£59€70A$113C$111/mo
  • Worth $214£161€192A$309C$303/mo
  • Pays for itself in about two weeks
  • Easy to set up

Man and van

Online booking for man and van: instant prices, fewer texts

ServiceM8's online booking lets customers get a price for a single item or a two-hour slot and book a time themselves. From about $33£25€30A$48C$47 a month.

  • Costs $33–78£25–59€30–70A$48–113C$47–111/mo
  • Worth $190£143€170A$275C$269/mo
  • Pays for itself in about two weeks
  • Easy to set up

Locksmiths

Card payments for locksmiths: get paid before you drive off

Take card or contactless payment on your phone at the door, with the invoice raised from the same job, plus card fees. From about $33£25€30A$48C$47 a month.

  • Costs $33–114£25–86€30–102A$48–165C$47–162/mo
  • Worth $193£145€173A$278C$273/mo
  • Pays for itself in about two weeks
  • Easy to set up

Painters and decorators

Snagging lists for decorators: walk round before you leave

A final-day checklist and before and after photos on every job, so snags get fixed before you leave, not on a return trip. From about $33£25€30A$48C$47 a month.

  • Costs $33£25€30A$48C$47/mo
  • Worth $133£100€119A$192C$188/mo
  • Pays for itself in about a week
  • Easy to set up

Locksmiths

Review requests for locksmiths: win trust on Google Maps

A feedback request goes to every customer once the job is marked done, so genuine reviews build up on your Google profile. From about $33£25€30A$48C$47 a month.

  • Costs $33£25€30A$48C$47/mo
  • Worth $126£95€113A$182C$179/mo
  • Pays for itself in about a week
  • Easy to set up

Man and van

Card payments for man and van: paid before you drive off

ServiceM8 takes card payment in the app as the job finishes, so you stop chasing 'I'll transfer it tonight'. From about $78£59€70A$113C$111 a month with card fees.

  • Costs $78£59€70A$113C$111/mo
  • Worth $142£107€127A$205C$201/mo
  • Pays for itself within the month
  • Easy to set up

Pest control

Invoice follow-ups for pest controllers: contracts paid

Unpaid contract invoices get a sequence of email and text reminders with a link to pay by card, so you stop chasing. From about $33£25€30A$48C$47 a month.

  • Costs $33–78£25–59€30–70A$48–113C$47–111/mo
  • Worth $120£90€107A$173C$169/mo
  • Pays for itself in about two weeks
  • Easy to set up

Cleaning companies

Cleaning checklists with photos: fewer free re-cleans

Cleaners tick off a room-by-room checklist and take before and after photos in the app, saved to each job. From about $78£59€70A$113C$111 a month.

  • Costs $78£59€70A$113C$111/mo
  • Worth $133£100€119A$192C$188/mo
  • Pays for itself within the month
  • Easy to set up

Man and van

Review requests for man and van: more five-star feedback

ServiceM8 texts or emails every customer for feedback once the job is done, so happy customers are asked while they're still pleased. From about $33£25€30A$48C$47 a month.

  • Costs $33£25€30A$48C$47/mo
  • Worth $72£54€64A$104C$102/mo
  • Pays for itself in about two weeks
  • Easy to set up

Cleaning companies

Review requests for cleaning companies: more Google stars

A text or email asks each client for feedback once the clean is marked done, so new reviews keep arriving. From about $78£59€70A$113C$111 a month.

  • Costs $78£59€70A$113C$111/mo
  • Worth $102£77€92A$148C$145/mo
  • Pays for itself within the month
  • Easy to set up

Man and van

Job photos for man and van: proof when 'it was scratched'

ServiceM8 saves before-and-after photos to each job, so a claim about a scuffed table or a marked wall can be checked. From about $33£25€30A$48C$47 a month.

  • Costs $33£25€30A$48C$47/mo
  • Worth $53£40€48A$77C$75/mo
  • Pays for itself within the month
  • Easy to set up

Locksmiths

Proof-of-residence records for locksmiths: before entry

A short form on each lockout records how you checked the customer's right to enter, filled in on your phone and saved to the job. From about $78£59€70A$113C$111 a month.

  • Costs $78£59€70A$113C$111/mo
  • Not measured in money
  • Not a money saving
  • Some setup needed