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Online booking for pest control: wasp nests paid upfront

Customers get a price, pick a time and pay for a wasp nest treatment online while you're up a ladder. From about $33£25€30A$48C$47 a month.

At a glance

  • What it costs$33–78£25–59€30–70A$48–113C$47–111 a month

  • Worth, in extra profit or time saved in the worked example$599£450€536A$864C$846 a month

  • Pays for itselfIn a few days

  • Sign up and configure; no technical skills neededEasy to set up

Figures come from the worked example below, using its stated assumptions. Tool prices checked . How we check prices

The problem

In July and August the phone rings all day with wasp nests, and you can't answer it from the top of a ladder in a bee suit. People who don't get through ring the next number. If 3 callers a week book someone else for a $93£70€83A$134C$132 treatment, that's $279£210€250A$403C$395 a week, or about $1,197£900€1,071A$1,728C$1,692 a month in peak season, going to a competitor.

What the AI does

ServiceM8's online booking lets customers answer a few questions, see a price worked out from their answers, choose a time and book straight into your schedule. You can require a deposit or full payment at booking, as a set amount or a percentage, and the customer gets an automatic confirmation email. Put the booking link on your website, Google listing and social media so the wasp season books itself while you work.

A worked example

A sole-trader pest controller in Kent does around 50 jobs a month in wasp season. They set up a ServiceM8 booking form for wasp and hornet nests with questions about where the nest is, a fixed price for easy-to-reach nests and full payment at booking.

Before

About 3 wasp jobs a week lost to missed calls in peak season, worth $279£210€250A$403C$395 a week

After

Those 3 jobs a week booked and paid online, about $1,197£900€1,071A$1,728C$1,692 a month of extra work in July and August

What it's worth

About $599£450€536A$864C$846 a month in profit during wasp season, at an assumed 50% margin on $1,197£900€1,071A$1,728C$1,692 of extra work (3 jobs a week at $93£70€83A$134C$132 times 4.3). That is against $33£25€30A$48C$47 a month for Starter, plus card fees of about $1.85£1.39€1.65A$2.67C$2.61 on each $93£70€83A$134C$132 payment.

How to set it up

  1. Pick a ServiceM8 plan with enough jobs for your busiest month: Starter is $33£25€30A$48C$47 a month for 50 jobs, Growing $78£59€70A$113C$111 for 150 (both excluding VAT).
  2. Build a wasp nest booking form with questions that set the price, such as where the nest is and whether it needs a ladder or lance.
  3. Turn on payment at booking (full payment or a deposit) and connect ServiceM8 Pay for card payments.
  4. Check which times the booking form offers and block out the days you don't want filled, such as your rest day.
  5. Put the booking link on your website, Google Business Profile and Facebook page, and test a booking yourself.

What goes wrong

  • A nest in a chimney, a cavity wall or a high roof can't be priced from a form. Add an option that sends those to you for a call instead of a fixed price.
  • ServiceM8 Pay's page lists 1.65% + 20p for standard UK cards, more for premium and international cards. Allow for it in your price.
  • Write down your refund policy for nests that turn out to be bees or have gone by the time you arrive, and show it on the booking page.
  • The Free plan is 1 user and 30 jobs a month, which a busy wasp season will pass quickly.

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Last updated October 17, 2026.