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A mental health practice with nearly 50 clinicians says an AI scribe cut clinician admin time by 25 to 30% and let one psychiatrist add two clinic hours a week.
The practice uses Heidi to transcribe consultations and draft GP letters and assessment reports, linked to its practice management system Semble. It is extending this to multi-step assessments and questionnaires.
The practice says admin time fell 25 to 30% for clinicians using it, weekly adoption is above 90%, and one psychiatrist added two client-facing hours a week.
This is a vendor-published case study and the figures are the practice's own. Mental health records are special category data under UK GDPR, so every draft report needs clinician review before it goes anywhere.
Paste into ChatGPT, Claude or another AI assistant and fill in the square brackets.
I run a [type of] practice with [number] clinicians. Write a checklist for using AI to draft letters and reports from consultation notes: what is recorded, who reviews each draft, how it is stored, and what patients are told. Include a final step where a qualified clinician checks every output. Show me the checklist before we use any patient data.
Source: Heidi Health · 25 Nov 2025. Summarised in our own words; read the original for the full account.
Checked prices, setup steps and what each one is worth.
Private GP Clinics
Heidi drafts consultation notes and letters for the GP to check and sign. Free plan, or Clinician from £55 a month billed yearly.
Physiotherapists
Zanda keeps a waitlist of patients who want an earlier slot and lets you text them when someone cancels. From about £40 a month for 2 physios.
Private GP Clinics
Take a fixed deposit or part of the fee when patients book online in Medesk, so a no-show isn't a total loss. From about £19 a month on top of Medesk Pro.
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