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A London GP partner uses an AI scribe for notes and referral letters

A GP partner at a London health center says an AI scribe saves up to two hours a day on clinical notes and also drafts referral letters and meeting preparation.

Done with

What they did

The GP uses Heidi to document patient consultations, transcribe non-clinical meetings, draft referral letters, and prepare for appraisals and practice meetings.

How it went

He says it saves up to two hours a day on clinical notes, improves morale and wellbeing, and lowers mental load so more patients can be seen.

Worth knowing

This is a vendor-published story and the results are one GP's own claims. Consultation notes are special category data under UK GDPR, so consent wording, data protection checks and clinician review of every note and letter are needed.

Try it yourself

Paste into ChatGPT, Claude or another AI assistant and fill in the square brackets.

I am a [role] at [practice] and see about [number] patients a day. Write a one-page pilot plan for an AI note-taking tool: who tries it, for how long, how each note and letter is checked by the clinician, what patients are told, and the UK GDPR checks to complete first. Show me the plan before anything is used with patients.

Source: Heidi Health · Apr 24, 2025. Summarised in our own words; read the original for the full account.

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