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Locksmith customer portal: agents find their own paperwork

Letting agents and landlords log in to see their quotes, invoices, appointments and documents, so fewer resend requests. From about $53£40€48A$77C$75 a month per user.

At a glance

  • What it costs$53£40€48A$77C$75 a month

  • Worth, in extra profit or time saved in the worked example$117£88€105A$169C$165 a month

  • Pays for itselfIn about two weeks

  • Sign up and configure; no technical skills neededEasy to set up

Figures come from the worked example below, using its stated assumptions. Tool prices checked . How we check prices

The problem

Letting agents order lock changes between tenancies and boarding-up after break-ins, then ask for the invoice again, the job sheet for the landlord, or the date you're booked in. If 30 of those requests a month each take 6 minutes to find and resend, that's 3 hours a month, plus interruptions while you're on jobs.

What the AI does

Powered Now's Premium plan includes a customer portal: customers log in to see their quotes, invoices, appointments and documents. Give each letting agency and landlord a login, and they can download the paperwork for every property themselves. Every Powered Now plan also puts a pay-now link on invoices, so agents can pay by card from the portal copy.

A worked example

A locksmith in Bristol does about 25 jobs a month for 6 letting agencies, mostly lock changes at tenancy changeovers. The owner moves to Powered Now Premium ($53£40€48A$77C$75 a month for one user, excluding VAT) and gives each agency's property managers a portal login.

Before

About 30 'can you resend that?' calls and emails a month

After

About 5 a month; most agents find invoices and job sheets in the portal

What it's worth

About $117£88€105A$169C$165 a month of time saved, from 25 fewer resend requests at 6 minutes each (2.5 hours) at $47£35€42A$67C$66 an hour. That is against $53£40€48A$77C$75 a month for Powered Now Premium.

How to set it up

  1. Choose Powered Now Premium, the plan with the customer portal, and move your account customers into it.
  2. Set each agency up as a customer with its properties, so jobs, invoices and documents are filed by address.
  3. Send each property manager their login with a short note on what they'll find there.
  4. Raise every quote, invoice and job sheet in Powered Now so it appears in the portal.
  5. When someone still asks for a resend, send it once with a reminder that it's in the portal.

What goes wrong

  • The portal only shows what's in Powered Now. Paperwork sent from your own email or another app won't be there.
  • Premium is $53£40€48A$77C$75 per user a month, so a second locksmith with a login doubles it. Business and Professional don't include the portal.
  • Check who at each agency should have access, and remove a property manager's login when they leave.
  • Agents often want their own order number on invoices. Add it to the job before invoicing.

More ideas for Locksmiths

AI receptionist for locksmiths: answer every lockout call

A UK AI receptionist answers the calls you miss while you're on a door, takes the details and texts them to you, 24/7. From about $76£57€68A$109C$107 a month.

  • Costs $76–89£57–67€68–80A$109–129C$107–126/mo
  • Worth $544£409€487A$785C$769/mo
  • Pays for itself in about a week
  • Easy to set up

Security survey reports for locksmiths: sent the same day

Turn notes from a security survey or post-burglary visit into a clear report the customer can act on. Free, or up to about $27£20€24A$38C$38 a month for a paid plan.

  • Costs Free–$27Free–£20Free–€24Free–A$38Free–C$38/mo
  • Worth $233£175€208A$336C$329/mo
  • Pays for itself in a few days
  • Easy to set up

Card payments for locksmiths: get paid before you drive off

Take card or contactless payment on your phone at the door, with the invoice raised from the same job, plus card fees. From about $33£25€30A$48C$47 a month.

  • Costs $33–114£25–86€30–102A$48–165C$47–162/mo
  • Worth $193£145€173A$278C$273/mo
  • Pays for itself in about two weeks
  • Easy to set up

Review requests for locksmiths: win trust on Google Maps

A feedback request goes to every customer once the job is marked done, so genuine reviews build up on your Google profile. From about $33£25€30A$48C$47 a month.

  • Costs $33£25€30A$48C$47/mo
  • Worth $126£95€113A$182C$179/mo
  • Pays for itself in about a week
  • Easy to set up

Proof-of-residence records for locksmiths: before entry

A short form on each lockout records how you checked the customer's right to enter, filled in on your phone and saved to the job. From about $78£59€70A$113C$111 a month.

  • Costs $78£59€70A$113C$111/mo
  • Not measured in money
  • Not a money saving
  • Some setup needed

Last updated October 17, 2026.