The problem
Every tour request starts an email thread to find a time, and some prospects don't turn up. At 20 tour requests a month, 4 emails each and 5 no-shows that each waste 20 minutes, that's about 5 hours a month before anyone has seen a desk.
What the AI does
Calendly is online scheduling: prospects pick a free slot from your booking link, and the Standard plan adds reminders and automations. You set tour slots when someone is free to show people round, ask 2 or 3 questions at booking (team size, desk or office, start date), and switch on reminders. Nexudus also integrates with Calendly for tours, if you use it.
A worked example
A coworking space in Brighton gets about 20 tour requests a month from its website and Google listing. The manager replaces 'email us to arrange a tour' with a Calendly link and reminders.
Before
20 tours arranged by email at about 10 minutes each (200 minutes) and 5 no-shows wasting 20 minutes each (100 minutes)
After
20 tours booked from the link at about 1 minute each and about half the no-shows: about 70 minutes
What it's worth
About $128£96€114A$184C$180 a month in time saved: about 3.8 hours (300 minutes down to 70) at an assumed $33£25€30A$48C$47 an hour, assuming reminders halve no-shows. Calendly Standard is $10 (about $11£8€10A$15C$15) a seat a month billed yearly or $12 (about $12£9€11A$17C$17) monthly; the free plan has no reminders.
How to set it up
- Upgrade to Calendly Standard and connect the calendar of whoever gives tours.
- Create a tour event with realistic slots, and buffer time so tours don't run into each other.
- Add 2 or 3 questions at booking so you can show the right space.
- Turn on reminders and put the booking link on your website, Google listing and inquiry replies.
- Follow up every tour the same day with the prices for what they saw.
What goes wrong
- If the person giving tours is often pulled away, keep fewer slots rather than leaving prospects waiting at reception.
- Calendly's free plan has one event type and no reminders; this needs Standard.
- Bookings hold names and contact details; mention them in your privacy notice.
- A booking link isn't a sale. The follow-up after the tour is what turns it into a member.