The problem
After a storm, homeowners ring roofers for emergency repairs and then need paperwork for their insurer. If you handle 8 such jobs in a month and a letter takes 25 minutes, that's 3.3 hours of writing at the busiest time.
What the AI does
You note what you found, what you did and what's needed. An AI assistant turns it into a clear, factual letter that lists the damage, the temporary repairs and the permanent repair. You check it against your notes and the photos, add costs, and send it to the customer for their claim.
A worked example
A roofer in Swansea does 8 storm repairs in a week. He dictates notes on each, has an AI assistant draft factual letters, checks them against his photos, and attaches his invoice.
Before
25 minutes per letter, written late in the evenings
After
8 minutes per letter, checked against photos
What it's worth
About 2.3 hours saved on 8 letters in a busy month (17 minutes each), worth around £80 if your time is worth £35 an hour.
How to set it up
- Keep a standard letter structure: damage found, temporary work done, permanent repair needed, cost.
- After the job, dictate or type your notes straight away.
- Ask your AI assistant to draft a factual letter and nothing more.
- Check it against your notes and photos and remove anything speculative.
- Attach photos and your invoice and send it to the customer.
What goes wrong
- Stick to what you saw. Don't let the letter say a storm caused damage unless you can state it.
- Don't comment on policy cover; that's between the customer and the insurer.
- Keep personal details out of the chat and add them to the letter afterwards.