The problem
A deposit dispute is won or lost on the check-in report, and reports typed up in Word with photos pasted in take a long time. If you do about 8 check-ins and check-outs a month and each write-up takes 2.5 hours, that is 20 hours a month of one person's time.
What the AI does
InventoryBase is an inspection app for inventories, check-ins, check-outs and mid-term inspections. Its pricing page lists unlimited reports and photos on every plan, along with custom templates, a personalized dictionary, built-in transcription and client logins, though it doesn't show which plan has which feature. The clerk works through each room on a phone or tablet, taking photos against each item, and the report is produced from the template. A property manager checks the report before it goes to the landlord and tenant.
A worked example
A letting agency in Northampton manages 120 properties and does about 8 check-ins and check-outs a month in-house, with one property manager doing them all. They move from Word and a camera to InventoryBase's Solo plan.
Before
About 2.5 hours a report for 8 reports: 20 hours a month
After
About 1.25 hours a report in the app: 10 hours a month
What it's worth
About $266£200€238A$384C$376 a month saved, against a $52£39€46A$75C$73 to $63£47€56A$90C$88 cost. That is 10 hours a month valued at $27£20€24A$38C$38 an hour. Solo is $47£35€42A$67C$66 a month plus VAT for 1 user and 100 properties, and 20 extra properties at 20p each add $5£4€5A$8C$8 so $52£39€46A$75C$73 plus VAT ($63£47€56A$90C$88 with VAT). Better evidence in deposit disputes isn't counted.
How to set it up
- Set up InventoryBase with your report templates for inventories, check-ins, check-outs and mid-term inspections.
- Load your managed properties and check how the 100-property allowance counts them.
- Do the next 2 check-ins in the app alongside your old method and compare time and quality.
- Take a photo against every item and meter reading, and describe condition in your own standard words.
- Have a second person read each report before it goes to the landlord and tenant for comment.
What goes wrong
- The pricing page doesn't show which plan includes built-in transcription; audio transcription is also listed as an add-on from 35p a minute. Check before relying on dictation.
- Solo includes 1 user. A second clerk needs Duo at $60£45€54A$86C$85 a month, and 5 users need Team at $100£75€89A$144C$141.
- A report is only good evidence if it is detailed and agreed. Send it to the tenant promptly and keep their comments.
- Extra properties above the plan's allowance cost 20p each a month.