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AI chat for catteries: answer owners while you clean pens

Tidio's Lyro AI answers website questions on vaccinations, what to bring and booking from your own content, and hands the rest to you. From about $37£28€33A$54C$53 a month.

At a glance

  • What it costs$37–45£28–34€33–40A$54–65C$53–64 a month

  • Worth, in extra profit or time saved in the worked example$89£67€80A$129C$126 a month

  • Pays for itselfIn about two weeks

  • Connecting two tools or some setup timeSome setup needed

Figures come from the worked example below, using its stated assumptions. Tool prices checked . How we check prices

The problem

Mornings in a cattery go on cleaning pens and feeding, so calls go to voicemail and owners ring back several times. If a cattery gets 60 calls a month asking what vaccinations are needed, what to bring or how to book, at 5 minutes each, that's 300 minutes, 5 hours a month.

What the AI does

Tidio is a website chat tool. Its Lyro AI agent answers from the support content and guidance you give it, and forwards questions it can't answer to a person. Write a page of answers: the vaccinations you require, what to bring, check-in and collection times, how family pens work, prices and how to book. Lyro answers website visitors from that and forwards anything else to you, including any question about a cat's health or medication. Lyro starts at €39 (about $45£34€40A$65C$64) a month for 50 AI conversations.

A worked example

A 14-pen cattery in Wiltshire gets about 60 calls a month with the same questions, many while the owner is cleaning pens.

Before

60 calls x 5 minutes: 300 minutes, 5 hours a month

After

If the chat answers 40 of them, 20 calls remain: 100 minutes, about 1.7 hours a month

What it's worth

About $89£67€80A$129C$126 a month saved, at an assumed $27£20€24A$38C$38 an hour for 3.3 hours (300 minus 100 minutes). Lyro is €39 (about $45£34€40A$65C$64) a month, or €32.50 (about $37£28€33A$54C$53) billed yearly, for 50 AI conversations a month, so the net is about $44£33€39A$63C$62 to $52£39€46A$75C$73.

How to set it up

  1. Write a page of plain answers to the questions you hear most: vaccinations, what to bring, check-in times, family pens, prices and booking.
  2. Sign up for Tidio, add the chat to your website and give Lyro that content.
  3. Set it to forward health, medication and complaint questions to you.
  4. Ask it your 20 most common questions and fix any wrong answer in your content.
  5. Each week, read the forwarded questions and add answers for the common ones.

What goes wrong

  • Lyro answers from what you give it; out-of-date prices or vaccination rules lead to wrong answers.
  • 50 AI conversations a month can run out in peak season; check usage before Christmas and the summer.
  • Owners asking about a cat's health or medication need you, not the chat.
  • Prices were shown in euros on the day checked, so the price in pounds may differ.

More ideas for Catteries

Cattery booking software: online pens and peak deposits

KennelBooker lets owners book a pen online, including family pens, and pay a deposit at your Christmas and summer rates. From about $59£44€52A$84C$83 a month.

  • Costs $59–70£44–53€52–63A$84–102C$83–100/mo
  • Worth $178£134€159A$257C$252/mo
  • Pays for itself in about two weeks
  • Some setup needed

Waitlist for catteries: refill canceled pens in peak weeks

Revelation Pets keeps a waitlist with automated notifications, so a canceled Christmas pen goes to the next family quickly. From about $55£41€49A$79C$77 a month.

  • Costs $55–67£41–50€49–60A$79–96C$77–94/mo
  • Worth $130£98€117A$188C$184/mo
  • Pays for itself in about two weeks
  • Easy to set up

Peak week occupancy check with ChatGPT for catteries

Upload last year's bookings to ChatGPT and see which weeks were full, so peak dates and rates match real demand. From about $9£7€8A$13C$13 a month.

  • Costs $9£7€8A$13C$13/mo
  • Worth $67£50€60A$96C$94/mo
  • Pays for itself in about a week
  • Easy to set up

Medication and diet notes for catteries: one record per cat

Revelation Pets keeps each cat's diet and medication notes on its profile, owner-entered before the stay, and prints boarding cards. From about $55£41€49A$79C$77 a month.

  • Costs $55–67£41–50€49–60A$79–96C$77–94/mo
  • Worth $106£80€95A$154C$150/mo
  • Pays for itself within the month
  • Easy to set up

Consent forms for catteries: shared pens and vet care signed

KennelBooker has owners sign your terms, shared-pen consent and vet consent online before the stay, stored on their record. From about $59£44€52A$84C$83 a month.

  • Costs $59–70£44–53€52–63A$84–102C$83–100/mo
  • Worth $80£60€71A$115C$113/mo
  • Pays for itself within the month
  • Easy to set up

Booking terms for catteries, drafted from your notes

ChatGPT, Claude or Gemini turn your notes on deposits, vaccinations and vet care into clear booking terms for you to check. Free to about $27£20€24A$38C$38 a month.

  • Costs Free–$27Free–£20Free–€24Free–A$38Free–C$38/mo
  • Worth $24£18€21A$35C$34/mo
  • Pays for itself within the month
  • Easy to set up

Cat boarding license renewal: a backup reminder

A Google Sheet row creates a calendar reminder 10 weeks before your cat boarding license expires, behind your own diary. Free on Zapier's free plan.

  • Free
  • Not measured in money
  • Not a money saving
  • Some setup needed

Last updated October 17, 2026.