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Small hotels and B&Bs juggle several booking sites, guest messages, breakfast requirements and reviews, often from one front desk. A channel manager keeps calendars and messages in order, a form can collect dietary needs for the cook, and an assistant drafts replies that you check. Guest data is personal data, and dietary and allergy information goes to a person who speaks to the guest.
4 ideastypical cost £10 a monthtypical saving about £48 a month
Beds24 syncs rooms across Booking.com and Airbnb and automates guest messages. About €32 (about £27) a month for 6 rooms.
A Google Form collects guests' dietary needs before arrival and Zapier emails the cook. Zapier free; Google Workspace from about £6 a month.
ChatGPT, Claude or Gemini draft replies to pre-booking questions from a fact sheet you keep. Free to about £20 a month.
ChatGPT, Claude or Gemini draft replies to Booking.com, Google and TripAdvisor reviews for you to edit and post. Free to about £20 a month.