Skip to content
GetInto AI

Lost property reports for taxi firms: log and match fast

Passengers report lost items on a free Tally form, drivers log finds, and Zapier puts both in one sheet the office checks daily. Free.

At a glance

  • What it costsFree

  • Worth, in extra profit or time saved in the worked example$43£32€38A$61C$60 a month

  • Pays for itselfFree to run

  • Connecting two tools or some setup timeSome setup needed

Figures come from the worked example below, using its stated assumptions. Tool prices checked . How we check prices

The problem

Phones, bags and keys are left in cars every weekend, and owners ring the office again and again. A firm getting 30 lost property calls a month, each taking about 8 minutes to note, check with drivers and call back, spends 4 hours a month on it, and items handed in go missing again because nobody wrote them down.

What the AI does

Build a Tally form for passengers: name, contact details, date and time of the journey, pickup and drop-off, and a description of the item. Build a second short form for drivers to log what they find. Tally's free plan emails responses to you and connects to Zapier; a two-step Zap for each form adds every response as a row in one Google Sheet. The office matches losses to finds once a day and calls the owner. Put the passenger form link on your website, in booking confirmations and in your phone message.

A worked example

A 20-car firm in Blackpool gets about 30 lost property calls a month, most of them on weekend mornings. They put a Tally form on their website and in confirmation texts, and drivers log finds on their own form.

Before

30 calls a month at about 8 minutes each: 4 hours, with no single record

After

Most reports arrive by form; about 3 minutes each to match and call back: 1.5 hours

What it's worth

About $43£32€38A$61C$60 a month in office time: 2.5 hours saved at an assumed $17£13€15A$25C$24 an hour, at no cost on Tally's and Zapier's free plans, which cover about 45 reports and finds a month.

How to set it up

  1. Build two Tally forms: one for passengers reporting a loss, one for drivers logging a find.
  2. In Zapier, send both forms' responses to one Google Sheet with a status column.
  3. Add the passenger form link to your website, booking confirmations and phone message.
  4. Check the sheet each morning, match losses to finds and call the owners.
  5. Record when each item was collected and by whom, and set how long you keep unclaimed items.

What goes wrong

  • Ask for ID, or a description only the owner would know, before handing over a phone or wallet.
  • The sheet holds personal data. Keep it in a business Google account and clear old rows after a set period.
  • A disconnected account stops Zapier logging with no warning. Send a test report once a month.
  • Your council's license conditions may say how lost property must be handled. Check them.

More ideas for Taxi firms

AI phone booking for taxi firms: answer every peak call

CAB-X's Voice AI answers booking calls, quotes your fares and puts jobs straight into dispatch. From about $225£169€201A$324C$318 a month for 12 cars.

  • Costs $225£169€201A$324C$318/mo
  • Worth $891£670€797A$1,286C$1,260/mo
  • Pays for itself in about a week
  • Some setup needed

Demand by hour with Gemini in Sheets for taxi firms

Gemini in Google Sheets charts bookings and turned-away jobs by hour against drivers on shift, so rotas match demand. From about $16£12€14A$23C$23 a month.

  • Costs $16£12€14A$23C$23/mo
  • Worth $180£135€161A$259C$254/mo
  • Pays for itself in a few days
  • Some setup needed

Operator and dispatcher rota for taxi firms with RotaCloud

Plan round-the-clock call-taker and dispatcher shifts, holidays and swaps in RotaCloud, with changes in the staff app. From $27£20€24A$38C$38 a month for 6 to 10 staff.

  • Costs $27–40£20–30€24–36A$38–58C$38–56/mo
  • Worth $173£130€155A$250C$244/mo
  • Pays for itself in about a week
  • Easy to set up

Driver weekly fees for taxi firms collected by Direct Debit

Collect drivers' weekly rent or commission from their bank accounts with GoCardless instead of cash in the office. About $200£150€179A$288C$282 a month in fees for 25 drivers.

  • Costs $200–239£150–180€179–214A$288–346C$282–338/mo
  • Worth $333£250€298A$480C$470/mo
  • Pays for itself within the month
  • Some setup needed

Account customer invoicing for taxi firms with Xero

Monthly invoices to schools, care homes and businesses from Xero, with repeating invoices and automatic overdue reminders. From $52£39€46A$75C$73 a month plus VAT.

  • Costs $52£39€46A$75C$73/mo
  • Worth $120£90€107A$173C$169/mo
  • Pays for itself in about two weeks
  • Some setup needed

Passenger complaint replies for taxi firms, drafted with AI

Draft calm replies to complaints about late cars, fares or driving with ChatGPT, Claude or Gemini, checked by you. Free to about $27£20€24A$38C$38 a month.

  • Costs Free–$27Free–£20Free–€24Free–A$38Free–C$38/mo
  • Worth $80£60€71A$115C$113/mo
  • Pays for itself in about a week
  • Easy to set up

Driver and vehicle license expiry alerts for taxi firms

CAB-X stores driver badges, plate licenses, insurance and MOTs with expiry alerts, as a backup to your own licensing register. From $20£15€18A$29C$28 a vehicle a month.

  • Costs $239£180€214A$346C$338/mo
  • Not measured in money
  • Not a money saving
  • Some setup needed

Last updated October 17, 2026.