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A private hire firm lives on the phone at peak times and on paperwork the rest of the week: driver fees, account invoices, lost property and a long list of license dates. Dispatch systems now answer booking calls with AI, while rota, Direct Debit, accounting and form tools handle the office side. Licensing stays with the operator: every driver, vehicle and booking record must meet the council's conditions, and software is only ever a backup for the dates that matter.
8 ideastypical cost $43£32€38A$61C$60 a monthtypical saving about $173£130€155A$250C$244 a month
CAB-X's Voice AI answers booking calls, quotes your fares and puts jobs straight into dispatch. From about $225£169€201A$324C$318 a month for 12 cars.
Gemini in Google Sheets charts bookings and turned-away jobs by hour against drivers on shift, so rotas match demand. From about $16£12€14A$23C$23 a month.
Plan round-the-clock call-taker and dispatcher shifts, holidays and swaps in RotaCloud, with changes in the staff app. From $27£20€24A$38C$38 a month for 6 to 10 staff.
Collect drivers' weekly rent or commission from their bank accounts with GoCardless instead of cash in the office. About $200£150€179A$288C$282 a month in fees for 25 drivers.
Monthly invoices to schools, care homes and businesses from Xero, with repeating invoices and automatic overdue reminders. From $52£39€46A$75C$73 a month plus VAT.
Draft calm replies to complaints about late cars, fares or driving with ChatGPT, Claude or Gemini, checked by you. Free to about $27£20€24A$38C$38 a month.
Passengers report lost items on a free Tally form, drivers log finds, and Zapier puts both in one sheet the office checks daily. Free.
CAB-X stores driver badges, plate licenses, insurance and MOTs with expiry alerts, as a backup to your own licensing register. From $20£15€18A$29C$28 a vehicle a month.