The problem
On a hail claim, the photos are the evidence: damaged shingles, soft metal, gutters, vents, decking. When they live on two estimators' phones, someone spends evenings sorting them, and when a shot is missing someone climbs the roof again. If a company handles 12 insurance jobs a month, spends 20 minutes sorting photos for each and re-climbs 4 roofs a month at 2 hours a trip, that's about 12 hours a month; at $35£26€31A$51C$49 an hour of estimator time, $420£316€376A$606C$594.
What the AI does
CompanyCam stamps every photo with the time and location as it's taken, files it under the job and makes it visible to the whole team. You can tag and organize photos, share a link that shows a live photo feed, and turn photos, notes and job details into reports. Its AI Summary can take up to fifty photos and draft a description, which you review and edit before sharing with the homeowner or the adjuster. The homeowner files the claim; the photos back it up.
A worked example
A roofing company in Oklahoma City with two estimators handles about 12 hail claims a month in spring. Both estimators move onto CompanyCam Core ($63£47€56A$91C$89 a month billed yearly plus a second user at $29£22€26A$42C$41) and photograph every slope, the soft metal and the collateral damage in the same order on every roof.
Before
Photos spread across two phones, 20 minutes of sorting per claim and about 4 re-climbs a month for missing shots
After
Photos filed by job as they're taken, a shared link and report ready for the adjuster, re-climbs down to 1 a month or less
What it's worth
About $420£316€376A$606C$594 a month in estimator time saved, against $92£69€82A$133C$130 to $113£85€101A$163C$160 for CompanyCam. That's 12 hours a month at an assumed $35£26€31A$51C$49 an hour: 4 hours of photo sorting on 12 claims and 8 hours of repeat roof trips. Claims that move faster with clear evidence come on top.
How to set it up
- Start on CompanyCam Core ($63£47€56A$91C$89 a month billed yearly or $79£59€71A$114C$112 monthly for 1 user; a second user is $29£22€26A$42C$41 or $34£26€30A$49C$48). Core allows 2 users; a bigger team needs Crew.
- Agree a shot list for every roof: front of the house with the address, each slope, test squares, soft metal, gutters, vents, skylights and the inside of the attic where you can.
- Create the project from the address before you climb, so every photo lands in the right job without sorting later.
- Before the adjuster meeting, build a report from the photos, try the AI Summary for the description, and read and correct every line before it goes out.
- Share the project link with the homeowner so they can send the photos with their claim.
What goes wrong
- Core includes 10 AI credits and Crew 100. Check how many credits a summary uses before relying on it for every claim.
- AI descriptions can overstate damage. Never let a report say something the photos don't show; an adjuster who spots one wrong line doubts the rest.
- In many states a contractor may not negotiate a claim for the homeowner unless licensed as a public adjuster. The photos document the damage; the homeowner deals with the insurer.
- Photos taken in the native camera app and uploaded later can lose the job context. Take them in CompanyCam on the roof.