The problem
Breakfast and after-school club bookings arrive by email, notes in bags and messages to the office, and someone tallies them each month to add to fee bills. That's about 6 hours a month, and sessions that slip through the tally go unbilled: 10 a month at $20£15€18A$29C$28 is $200£150€179A$288C$282.
What the AI does
Bookwhen is a booking system for classes and sessions: parents book and pay on your booking page, and you manage attendees. Standard (€19, about $21£16€19A$31C$30 a month plus VAT) allows 800 bookings a month and adds a waiting list, reminder emails and attendance tracking. Set up each club session with its capacity, so a full session moves to a waiting list instead of going over your staffing ratio. Every booking is paid or recorded, so nothing is left to tally.
A worked example
A small independent school in Devon runs breakfast club and after-school care; about 60 children use it around twice a week, booked by email and notes.
Before
About 6 hours a month tallying bookings for fee bills, with about 10 sessions a month missed at $20£15€18A$29C$28
After
Parents book and pay online, about 516 bookings a month; about 1.5 hours a month checking
What it's worth
About $319£240€286A$461C$451 a month, against about $21£16€19A$31C$30 for Bookwhen Standard (about $25£19€23A$36C$36 with VAT). That's 4.5 hours at an assumed $27£20€24A$38C$38 an hour, $120£90€107A$173C$169 plus $200£150€179A$288C$282 from 10 sessions a month now billed; that's billing for care already given, so it counts in full. 60 children x 2 sessions x 4.3 is about 516 bookings a month, inside Standard's 800.
How to set it up
- Set up each session (breakfast club, after-school club, late stay) with its time, price and capacity matching your staff ratio.
- Turn on the waiting list and reminder emails.
- Ask parents for their details and the child's name and class only.
- Keep allergies, medical needs and collection permissions in the school's own management system, not the booking form.
- Print or view the day's attendee list as the register and mark attendance.
What goes wrong
- Booking forms aren't the place for allergy or medical information; that belongs in the school's own system, available to club staff.
- Lite (€12) only allows 300 bookings a month; a busy club needs Standard.
- Card fees through Bookwhen Payments, Stripe or PayPal are extra.
- Capacity in Bookwhen must match your staffing on the day; if a member of staff is off, reduce it.