The problem
After a bespoke consultation, the notes have to become a written spec the customer agrees: metal, stone, size, setting, finish, engraving, budget and date. If a jeweller writes up 8 a month at 40 minutes each, that's 320 minutes, 5.3 hours, and one wrong ring size means a remake.
What the AI does
Type up your consultation notes without the customer's address or phone number and paste them into ChatGPT, Claude or Gemini. Ask for a spec with one line per detail (metal and color, stone type and size, ring size, setting, finish, engraving wording, budget, deadline) and a list of anything still missing. You check every line against your notes, the stone you've reserved and the CAD or sketch, add your own price, and send it for the customer to confirm in writing before you order metal or cast. The assistant organizes; the jeweller decides what can be made.
A worked example
An independent jewelry shop in York with the owner, a bench jeweller and one sales assistant. The owner writes up about 8 bespoke commissions a month after consultations and uses an assistant to draft each spec.
Before
About 40 minutes a spec: 8 x 40 = 320 minutes, 5.3 hours a month
After
About 15 minutes a spec to paste, check and send: 8 x 15 = 120 minutes, 2 hours a month
What it's worth
About 3.3 hours a month saved (200 minutes), worth around $133£100€119A$192C$188 if your time is worth $40£30€36A$58C$56 an hour. Free plans may be enough; ChatGPT Plus is about $27£20€24A$38C$38 a month, so $27£20€24A$38C$38 is the top of the range for one person. An avoided remake isn't counted.
How to set it up
- Write consultation notes in the same order every time: metal, stone, size, setting, finish, engraving, budget, date.
- Paste the notes into ChatGPT, Claude or Gemini, leaving out contact details, and ask for a spec and a list of missing details.
- Check each line against your notes, the reserved stone and the sketch; copy ring sizes and engraving wording from your notes, not the draft.
- Add your price and terms yourself and send the spec for the customer to confirm in writing.
- Keep the confirmed spec with the job so the bench jeweller works from the same document.
What goes wrong
- The assistant can change a ring size, carat weight or spelling. Ring sizes and engraving wording must come from your notes.
- Don't let it describe metal or stones in ways you can't stand behind; precious metal descriptions follow hallmarking rules, so check with your assay office if unsure.
- Don't paste customers' contact details or payment information into an assistant.
- Never send a deadline the draft suggests without checking casting and setting times.