The problem
Hire customers want to know right now whether a Luton is free on Saturday. A firm that takes every booking by phone spends about 6 minutes a call checking the wall planner, and loses evening inquiries to the national firms' websites. 120 booking calls a month is 12 hours, and if 8 evening inquiries a month go elsewhere at $120£90€107A$173C$169 a hire, that's $958£720€857A$1,382C$1,354 of hires lost.
What the AI does
Booqable is rental software with a ready-made booking page showing live availability. It tracks each van as a unique item with buffer time between hires for cleaning and checks, and its pricing rules handle weekend and seasonal rates. Customers can pay online, or you can take pre-authorizations and down payments, through Stripe, PayPal and others, and add a security deposit to each order. Automated confirmation emails carry a QR code you can scan at pickup.
A worked example
An owner-run van hire firm in Preston with 8 vans (two Lutons, four mid-sized vans and two small vans) takes all bookings by phone. They set up Booqable Start, link the booking page from their website and take a deposit online on every hire.
Before
120 booking calls a month at 6 minutes each: 12 hours, and about 8 evening inquiries a month lost
After
Half of bookings made online, leaving 6 hours on the phone, and those evening hires kept
What it's worth
About $505£380€452A$730C$714 a month: 8 extra hires at $120£90€107A$173C$169 is $958£720€857A$1,382C$1,354 about $383£288€343A$553C$541 in profit at an assumed 40% margin after fuel, cleaning, wear and insurance, plus 6 hours of phone time saved at an assumed $20£15€18A$29C$28 an hour, $120£90€107A$173C$169. Booqable Start is $29 (about $29£22€26A$42C$41) a month billed yearly, or $35 (about $35£26€31A$50C$49) monthly; payment providers charge their own fees.
How to set it up
- Start Booqable's 14-day free trial and add each van as its own item with photos and its rates.
- Set buffer time between hires, your weekend and seasonal pricing, and your minimum hire length.
- Connect Stripe or PayPal and set the deposit or pre-authorization for each van type.
- Add the booking page to your website and Google Business Profile, and make a test booking.
- At pickup, scan the QR code, check the driving license and insurance details, and record the van's condition.
What goes wrong
- Online booking doesn't check driving licenses. Check the license and any endorsements before handing over keys, as your insurer requires.
- Start is for one user. Staff needing their own logins means Grow at $69 (about $69£52€62A$100C$98) a month billed yearly.
- Say clearly how and when deposits and pre-authorizations are released, or customers will ring to ask.