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Class booking for physios: Pilates and rehab classes

Patients book and pay for clinical Pilates and rehab classes on Bookwhen, with class passes, reminder emails and a waiting list. From about $21£16€19A$31C$30 a month.

At a glance

  • What it costs$21–27£16–20€19–24A$31–38C$30–38 a month

  • Worth, in extra profit or time saved in the worked example$114£86€102A$165C$162 a month

  • Pays for itselfIn about a week

  • Sign up and configure; no technical skills neededEasy to set up

Figures come from the worked example below, using its stated assumptions. Tool prices checked . How we check prices

The problem

Clinic Pilates classes get booked by WhatsApp and paid by bank transfer, and someone keeps the list, chases payments and fills dropouts. If you run 4 classes a week and the admin takes 20 minutes a class, that's 80 minutes a week, about 5.7 hours a month (80 x 4.3 / 60).

What the AI does

Bookwhen is an online booking system for classes and courses: people book and pay on your booking page, and you manage the attendees. The Standard plan adds memberships, passes, reminder emails, a waiting list and attendance tracking. You sell a block of classes as a pass and keep a waiting list for full classes. Deciding who is suitable for classes stays with the physio at assessment, not the booking form.

A worked example

A three-physio clinic in Cheltenham runs 4 clinical Pilates classes a week with 8 places each. Patients are cleared for classes at their assessment, then book and pay on Bookwhen.

Before

20 minutes a class on lists, payments and dropouts: 5.7 hours a month

After

About 5 minutes a class checking the register: 1.4 hours a month

What it's worth

About $114£86€102A$165C$162 a month of admin time saved, at an assumed $27£20€24A$38C$38 an hour, against about $21£16€19A$31C$30 a month plus VAT for Bookwhen Standard. That's 15 minutes saved on each of 4 classes a week: 60 minutes x 4.3, about 4.3 hours.

How to set it up

  1. Check Bookwhen's pricing page in pounds; it shows prices in your local currency plus VAT, and Standard was €19 (about $21£16€19A$31C$30) a month from a non-UK connection.
  2. Set up each class with its capacity, and sell blocks of classes as passes.
  3. Share the booking link only with patients you've assessed and cleared for classes.
  4. Turn on reminder emails and the waiting list.
  5. Choose how card payments are taken, through Bookwhen Payments, Stripe or PayPal, and check those fees, which are separate.

What goes wrong

  • Don't put health questions in the booking form. Injury and condition details are special-category data and belong in your clinical record.
  • A link shared beyond your patients lets anyone book. Check new names against your patient list each week.
  • Card payment fees are on top of the plan price.
  • Bookwhen shows prices in local currency, so confirm the sterling price before you commit.

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Last updated October 17, 2026.